Frequently Asked Questions
Where in Australia do you provide your hiring service?
We hire to anywhere in Australia, and can offer quick delivery quotes to you.
Do you have Umbrella hire packages available?
Contact us with the Umbrellas you would like to hire and we will organize a package for you!
Can I purchase any of your Umbrellas?
Yes! All Umbrellas for sale are new and have not been hired.
Can I be sure the Umbrellas are good quality?
Of course, Boutique Brollies always ensure our Umbrellas are kept in the highest quality condition.
We guarantee your satisfaction and if you are not happy, let us know within 24 hours of receiving the Umbrellas and we will provide you replacement Umbrellas where possible or if necessary a full refund of the hire cost.
How long is the Umbrella hire?
Your Umbrellas will be available two days before your event.
Example: Saturday function - Umbrellas collected/recieved on the Thursday before the Saturday and must be returned to us on the Monday of your hire – 5 days in total.
What is the process to hire Umbrellas for my wedding or special occasion?
Simply choose the umbrellas you desire, send an enquiry using the 'contact us' tab on the top of this page outline all your needs (including the date of event) and we will confirm the availability of our umbrellas and organise a full quote.
Once we confirm availability, you can confirm your order with us by way of payment by Credit Card, Direct Deposit, Paypal or Cheque.
Two days before your event, Collect the umbrellas or recieve as per your prefered delivery method. Please check you recieved what you ordered and all are in working order.
After using the Umbrellas, let them dry (if necessary) and fold them back into the box they came in. Pack them up and return them to us according to the instructions and return them via your preferred method.